Joe Parfitt

Education Consultancy Director, Litmus Partnership

Joe is Education Consultancy Director at The Litmus Partnership Ltd, a leading provider of catering and facilities management consultancy to schools and universities across the UK. He joined Litmus in 2012 and has worked extensively across all education sectors as a consultant since 2008. Before that he managed student residences in London and worked for a global facilities company. Joe specialises in helping schools get best value from their catering and cleaning services through benchmarking, strategic reviews, tendering and performance management for many prestigious clients across the sector.

1 Workshop series three

How do you know you are operating efficiently? Maintaining service quality with benchmarking and analytics

This session will explore how to use data to get best value from your in-house or outsourced catering and cleaning services. Discussion topics will include the data you need and how to collect it, using benchmarks to track performance, where the biggest cost efficiency opportunities lie and balancing cost vs quality in service delivery. By the end of this session, attendees will gain a clearer understanding of how data can be used to measure and improve the efficiency of support services and receive practical steps to achieving sustainable efficiencies.