Tom’s career started in several private sector FTSE 100 organisations including British Aerospace, ICI and Lex Service. His career initially focused on IT and large-scale business change programmes but grew to include HR, finance, customer service and procurement moving through roles from business analyst to managing director. This grounding in corporate services led to Tom moving into the setup and delivery of large-scale shared services teams for Network Rail and five UK Police Forces as CEO. A common theme across Tom’s more recent career has been leading transformation initiatives in local and central government to improve the efficiency and service quality of each organisation. Since October 2023, Tom has moved into a career in education to implement a new business services function at Dixons.