Sana Rafiq is the Head of Technology at Lift Schools, a national network of 59 schools. With over 15 years of experience in IT operations and digital transformation, she is responsible for shaping the strategic direction of the trust’s digital infrastructure, systems, and data services. Sana has been with the trust since 2022, previously serving as Head of IT Operations. Throughout her tenure, she has coordinated large-scale infrastructure upgrades, led multi-site domain migrations, and developed framework-aligned training for technical teams. Her expertise spans IT service management, continuous improvement, and the alignment of technology with educational and operational goals.