1 Workshop series three

From manual to managed: Designing and sustaining workflows at scale

As trusts grow, operational processes often become fragmented and harder to manage consistently. Many are beginning to automate workflows, but moving from isolated efficiencies to trust-wide coherence brings new challenges around ownership, governance and system design. This session explores how trusts are approaching workflow automation in practice - where they begin, which processes they prioritise, and how they maintain clarity as adoption scales. Leaders will share practical examples of what has worked, where challenges emerge, and how they are creating clearer, more connected operational workflows across their organisations.