1 Series one

Beyond feedback: Embedding listening into trust leadership

This interactive session introduces Edurio’s new Listening Maturity Framework and helps delegates move from collecting feedback to embedding listening in trust leadership. Participants will benchmark their current practice, gain clarity on strengths and gaps, and hear real-world examples from trust leaders who have made tangible progress. Expect practical ideas and space to reflect with peers and identify a concrete next step to take back to your trust. Attendees will leave with a clear sense of where they are on the journey to becoming a true listening organisation and how to accelerate their next phase.